As a registered Supportive Recovery Home through the Assisted Living Registry of BC there are two important agreements that have to be in place for each resident coming into our program. They are:

  • Residency Agreement

  • Personal Service Plan 

These two agreements set out all of the expectations, resident rights, services, and changes made over time to meet the needs, capabilities ad preferences of the resident. 
These agreements are reviewed and adjusted as needed during a resident's stay. These documents re also important in helping New Day determine if and when our services ca long longer meet a resident's needs and they need to transition out.


This is the key document that outlines everything that New Day and it's program are about. Potential residents must review our residency agreement in full in order to make an informed consent decision before committing to being in our program.


Both a short-term and long term personal service plan will be developed for each resident.

  • Short Term Service Plan - is developed as soon as a resident moves in. This is a basic plan; its purpose is to give staff enough information about the services the resident needs in these early days to support their health and well-being. This give us some time to get to know the resident and their needs and create a more detailed personal service plan.

  • Personal Service Plan - is developed with each new resident. This plan describes in a more detailed way what services this resident will receive. It has enough detail about the resident's needs and preferences for staff to understand their duties and responsibilities and how they can best support this person and objectives set out it the plan.

Personal Service Plan Sample (PDF)